We find electricity invoice billing errors are common, particularly in the Long Term Care, Retirement and Residential Property Management verticals which are billed on the RPP (Regulated Price Plan).
None of these clients had any idea that they were being billed incorrectly or that they could get a refund.
If you are a residential building owner/ manager, long term care or retirement home client, we highly recommend you have a no cost, no obligation invoice audit performed.
We have extensive experience in reviewing utility bills and in helping clients recover any funds owing to them. We have the tools, the knowledge of the regulations and the contacts in the industry to secure maximum refunds for our Ontario clients.
The opportunity to get a refund back to January 2011 may close this year so do not delay in having your bills looked at as soon as possible.